PPG Personal Data Protection Policy | Version: 1.0,
Effective 1 May 2021

Pelangibooks.com, an e-commerce platform under Pelangi Publishing Group Bhd., is committed to protecting the privacy of individuals who visit the website and those who make use of the online facilities.

The Privacy Policy is set in accordance with the Personal Data Protection Act 2010 principles by the Malaysian Government with the aim of regulating the collection, storage, processing, and use of any personal data.

Personal Data Protection Policy

Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Pelangi Publishing Group Bhd. (“PPG” or “the Group”) is mindful and committed to the protection of your personal information and your privacy. This Personal Data Protection Policy (“Policy”) sets out the policies and procedures of the Group with regards to your personal data and your agreement to the usage and processing of your personal data for purposes set out below.

1. Definition

• “Group” means Pelangi Publishing Group and/or its holding company, subsidiaries, related and associated companies, and companies using or may be using the brands of “Pelangi,” regardless of whether such companies are incorporated in or outside Malaysia.

• “Personal Data” means your name, age, identity card number, gender, date of birth, address, email address, telephone number, photograph, opinions, comments, and such other personal information or your views/opinions that are, have been, and may be collected, compiled, processed, and maintained with the Group from time to time.

• “Channel Partners” means distributor(s), dealer(s), authorized service partner(s), online & offline customers, and/or business partner(s).

2. Collection of Personal Data

• The Group will obtain your Personal Data when you provide your Personal Data to the Group in any way or matter in connection with your employment and/or proposed employment with the Group.

• In order for us to provide you with our Product and/or Services and to operate in an efficient and effective manner, we may need to collect relevant Personal Data from you either manually or through our website, social networking sites, App, and so on. When you visit the Group’s websites, there is automatic collection of some information about your computer such as IP address, web browser software, and referring website. Such information is only used for the purpose of creating a better user experience and to identify areas for improvements on the Group’s websites.

• As a visitor to the Group’s websites, you may also be assigned a permanent cookie file on your computer’s hard drive. You may always choose not to receive a cookie file by enabling your web browser to refuse cookies or prompt before accepting a cookie. By refusing to accept a cookie, you may not be able to access certain services and tools offered on the website.

3. Purposes of Acquiring and Processing Your Personal Data

The Group may use your Personal Data for the following purposes:

• To process your application/registration.
• To communicate with you.
• For administrative purposes.
• To process and analyze your Personal Data either individually or collectively with other employees.
• To monitor your fitness and properness to be employed by the Group.
• To make reference checks with any third parties.
• Any purposes in connection with your employment or proposed employment with the Group.
• Other purposes which the Group may reasonably deem fit.
• For the Group to discharge obligations required under the law.
• To send notices, provide services, or product information to you.
• To conduct marketing activities, surveys, and customer profiling activities in connection with our services and related products.
• To establish and better manage any business or customer relationship.
• To respond to your inquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us.
• To process any financial related transaction or application with us.
  
  

4. Consequences of Not Consenting to This Policy

Other than Section 3 (i) above, collection of your Personal Data for the purposes listed in Section 3 is voluntary and optional. However, failure to provide the requested Personal Data or any limitation against the Group to process your Personal Data may result in the Group being unable to:

• Affect the necessary processes of the relevant application/registration.

• Provide or update you with the notices, services, and/or products.

5. Disclosure to Third Party

For the purpose as described herein, the Group may share with and/or transfer your Personal Data to:

• The other entities within the Group.

• The Group’s Channel Partners as outlined in the definition.

• Any person under a duty of confidentiality to the Group.

• Any actual or proposed assignee, transferee, participant, or sub-participant of the Group’s right or business.

• Your immediate family members and/or emergency contact person as may be notified to the Group from time to time.

The Group may also share your Personal Data where required by law or where disclosure is necessary to comply with applicable laws, legal processes, or queries from the relevant authorities.

6. Retention and Security of Personal Data

• PPG will retain your personal data in compliance with this Policy for the duration of your relationship with us. We are required to keep this information as it may be necessary to protect the interests of PPG and/or its customers. Therefore, we reserve the right to keep your personal data when it is required by the law and/or by PPG’s relevant policies.

• PPG is committed to keeping your Personal Data secure and will not sell, rent, or trade your personal data. We have appropriate technical, administrative, and physical procedures in place to protect personal data from loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. Refer to Code of Conduct and Employee Handbook.

7. Acceptance of Policy

• You are given notice that the application and/or registration, products, and/or services will only be made available to you upon your accepting and expressly consenting to the terms of this Policy, where such express acceptance and consent shall be evidenced by you clicking or checking or indicating accordingly on the relevant consent portion of the forms or such other documents as may be furnished to you, as the case may be.

• By so indicating your acceptance of the term of this Policy, you shall be deemed to have expressly consented to the processing of your personal data by PPG or any of its Channel Partners as outlined in the definition.

• You hereby agree and accept that by registering and/or continuing the application and/or registration, products, and/or services, you authorize and consent to your personal data being processed by and where required, disclosed to classes of Channel Partner as identified by PPG for the purposes of PPG providing the application and/or registration, products, and/or services to you. For the avoidance of doubt, you also hereby explicitly consent to PPG processing any sensitive personal data relevant to such purposes.

8. Access and Correction of Personal Data

• You may access and/or make any correction to your Personal Data by sending the request to the Human Resource Department.
• In respect of your right to access and/or correct your Personal Data, the Group has the right to:
  Refuse your request to access and/or make any correction to your Personal Data in the manner provided in the Act, such as where the expense of providing access to you is disproportionate to the risk of your privacy.

1. Eligibility:

• To avail of the 10% off new member voucher, individuals must sign up as a member on our platform.

2. Voucher Redemption:

• Upon successful registration as a member, a unique voucher code will be issued to the member, granting them a 10% discount on their next purchase.

3. Validity:

• The new member voucher is valid for a one-time use only.

• The voucher is valid for a limited period from the date of issue, as specified in the voucher communication.

4. Exclusions:

• The voucher cannot be redeemed for cash or combined with any other offers, promotions, or discounts unless explicitly stated.

• The voucher is non-transferable and can only be used by the registered member.

5. Usage:

• The voucher can be used for purchasing eligible products/services on our platform, subject to availability and other terms specified by us.

6. Redemption Process:

• To redeem the voucher, members must enter the unique voucher code during the checkout process on our platform.

• The discount will be applied automatically upon successful application of the voucher code.

7. Usage Restrictions:

• The voucher cannot be used to purchase gift cards, memberships, or any other non-discountable items unless specified otherwise.

• The voucher cannot be applied retroactively to previous purchases.

8. Limitations:

• Each member is entitled to only one new member voucher.

• The voucher is non-refundable and cannot be exchanged for any other form of compensation.

9. Modification or Termination:

• We reserve the right to modify, suspend, or terminate the new member voucher offer at any time without prior notice.

• Any abuse or fraudulent activity related to the use of the voucher may result in the cancellation of the voucher and/or termination of the member's account.

10. General Terms:

• By signing up as a member and using the new member voucher, members agree to abide by these terms and conditions.

• These terms and conditions are subject to change without prior notice, and any updates will be posted on our platform.

11. Contact Information:

• For inquiries or assistance regarding the new member voucher offer, please contact our customer support team through +60189047832.

Malaysia

1. Delivery Timeframe:

• If the book is in stock, delivery will be made within 3 to 5 working days using Best Express or Ninja Van.
• Working days exclude Saturdays, Sundays, and Public Holidays.

2. Out of Stock Items:

• If the purchased book is out of stock, you will be notified as soon as possible with advice on the replacement or refund process.

3. Customer Support:

• For more information on delivery, please call 03-8922 3993 or email us at e-sales@pelangibooks.com.

4. Order Cancellation and Refund:

• Pelangibooks.com does not accept any cancellation or refund once the order has been processed.

5. Incorrect or Incomplete Items:

• Should there be any incorrect or incomplete items received in your purchase, please contact us for assistance.

6. Free Shipping Eligibility:

• Free shipping for West Malaysia on orders above RM70.
• Free shipping for East Malaysia on orders above RM250.

Overseas

1. Delivery Timeframe:

• If the book is in stock, delivery will be made within 14 to 21 working days using Best Express or Ninja Van.
• Working days exclude Saturdays, Sundays, and Public Holidays.

2. Out of Stock Items:

• If the purchased book is out of stock, you will be notified as soon as possible with advice on the replacement or refund process.

3. Customer Support:

• For more information on delivery, please call +603-8922 3993 or email us at e-sales@pelangibooks.com.

4. Order Cancellation and Refund:

• Pelangibooks.com does not accept any cancellation or refund once the order has been processed.

5. Incorrect or Incomplete Items:

• Should there be any incorrect or incomplete items received in your purchase, please contact us for assistance.

6. International Delivery Costs:

• International delivery costs do not include duties, taxes, or other import fees. You will have to pay duties and taxes to the delivering company if they apply.

Delivery Policy

1. Cost Determination:

• The total weight of all items, delivery method selected, and destination of the order determines the delivery cost.
• Actual delivery costs are calculated and displayed during the checkout process.

2. Delivery Notification:

• You will receive a Delivery Notification email for each shipment with the courier’s name and online tracking information, if available.

3. International Delivery:

• International delivery costs do not include duties, taxes, or other import fees. You will have to pay duties and taxes to the delivering company if they apply.
• Customs clearance procedures may cause delays beyond original delivery estimates.

4. Damages and Liability:

• While all reasonable efforts are made to provide this service, Pelangibooks.com is not liable for any damages, including consequential damages and damages for loss or interruption of business if any item ordered via this service does not arrive during the estimated time.

5. Estimated Delivery Date:

• The estimated delivery date depends on the delivery method chosen during checkout. We do not guarantee the delivery time, and delays can occur.

6. Expedited Delivery:

• When you select expedited delivery, your item will take the same amount of time to prepare for shipment but will expedite the delivery time.

7. Transit Times:

• All transit times are subject to Customs Clearance, transport conditions, and volume of mail traffic.

8. Taxes and Duties:

• The courier will charge you for any required taxes and duties. These charges do not appear on your order during the checkout process.
• Any original delivery charges, return delivery charges, duties, taxes, and any other charges incurred will be deducted from the amount refunded when the rejected shipment is received.

9. Delivery Rate Changes:

• Delivery rates are subject to change and will be updated from time to time.
• By placing an order with Pelangibooks.com, you
  agree to the terms and conditions outlined above.

1. Introduction

Welcome to pelangibooks.com. By continuing to browse and use this website, you are automatically agreeing to comply with and be bound by the following Terms and Conditions of use, which together with our Privacy Policy, govern Pelangi Publishing Sdn. Bhd. ("Pelangi Publishing", "we", "us", "our") relationship with you in relation to this website. If you disagree with any part of these Terms and Conditions, please do not use our website.

2. Use of the Website

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the local, regional, and international laws.

3. Placing Your Order

Upon placing your order, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Acceptance of your order and the formation of a contract of sale of the product(s) between you and us will not take place unless and until full payment is provided and upon you receiving a confirmation from us that the product(s) have been shipped to you from our warehouse.

All products shown on the website are subject to availability. Although we strive to ensure the website accurately reflects the available stock, a product displayed on the website may no longer be available.

In the event of conflicting purchases due to insufficient stock, Pelangi Publishing has the right to forfeit any customer of the purchase. We will inform you by way of email and proceed to refund any payment(s) made.

4. Payment

We accept the following payment methods for purchases made on our website:

Visa Mastercard

5. Disclaimer of Warranties and Limitation of Liability

The information contained in this website is for general information purposes only. The information is provided by Pelangi Publishing Sdn. Bhd. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

6. Links to Other Websites

Through this website, you are able to link to other websites which are not under the control of Pelangi Publishing. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

7. Availability

Every effort is made to keep the website up and running smoothly. However, Pelangi Publishing takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

8. Intellectual Property

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk or any local storage device extracts for your personal and non-commercial use only.

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

9. Governing Law

These Terms shall be governed in all respects by the laws of Malaysia. The materials contained in this website are protected by Malaysian copyright laws and all rights are reserved.

10. Contact Information

If you have any questions or concerns about these Terms,
please contact us at:

Phone:
Bangi Bookstore: 018-904 7832
JB Bookstore: 012-547 9813

Address:
1. Pelangi Books Gallery, Bangi
Lot 8, Jalan 10/10, Kawasan
Perusahaan Bangi,
Bandar Baru Bangi,
43650 Bangi, Selangor

2. Pelangi Books Gallery, Johor Bahru
66 Jalan Pingai, Taman Pelangi,
80400 Johor Baharu, Johor

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1. Ethical Business Practices

Our Company is dedicated to upholding the highest ethical standards and complying with all laws and regulations. Integrity is fundamental in all our operations. Ignorance of ethical standards is not an excuse for misconduct, and any unethical behavior is unacceptable and against our company's interests. Managers are responsible for ensuring that ethical standards are communicated and upheld by all employees.

We do not engage in or accept any advantage gained through unethical conduct. All employees must adhere to applicable laws and regulations, ensuring that their actions are always lawful and compliant with our operations.

2. Conflicts of Interest

Employees must maintain the highest standards of honesty and ethical conduct. A conflict of interest arises if personal interests interfere with the Company's interests. Employees must disclose potential conflicts and seek guidance from their manager.

3. Improper Gifts or Payments

Bribery: Strictly prohibited. This includes offering or accepting anything of value in exchange for illegal acts or misuse of authority.

Gifts: Employees must declare all gifts received from parties with business dealings with the Company, except for corporate souvenirs, food hampers, and tokens of insubstantial value.

Offering Gifts or Entertainment: Approval is required for providing meals, refreshments, or entertainment to customers, contractors, or suppliers. Such expenses must be properly recorded.

4. Confidentiality

Employees must keep all confidential and proprietary information confidential, both during and after employment. Unauthorized disclosure or use of such information is prohibited.

5. Intellectual Property

All intellectual property created during employment belongs to the Company. Employees must not disclose or misuse any confidential information.

6. Competition Laws

We compete fairly and on the merits of our products. Employees must not engage in agreements or practices that restrain competition.

7. Protection and Proper Use of Company Assets

Employees must protect and use Company assets efficiently for business purposes only. Personal use of Company assets is prohibited without prior approval.

8. Whistleblowing Policy

Employees are encouraged to report any wrongdoing without fear of retaliation. The Company investigates reports and takes appropriate action to address issues raised.

1. Protection and Support

The Company is committed to protecting whistleblowers from any retaliation for making protected disclosures. We take steps to safeguard their identity to prevent reprisals.

2. Non-Retaliation Policy

We strictly prohibit discrimination, retaliation, or harassment against whistleblowers who report concerns in good faith. We understand that speaking up can be difficult and whistleblowers should not fear reprisals when reporting genuine issues.

3. Confidentiality

We strive to maintain the confidentiality of whistleblowers who raise concerns, although the investigation process may require their identity to be disclosed as part of the evidence. Whistleblowers will be informed beforehand and given an opportunity to discuss potential consequences.

4. Anonymous Reporting

While we encourage whistleblowers to identify themselves, anonymous concerns will also be considered. Factors such as the seriousness and credibility of the concern will be assessed when determining the course of action.

5. Handling Concerns

Employees should report unethical practices or misconduct promptly to their Head of Department, Managing Director, or in exceptional cases, to the Audit Committee within 30 days. Concerns can be raised verbally or in writing, providing details and reasons for the concern.

6. Investigation and Resolution

Whistleblower reports are promptly forwarded to the Managing Director and, if necessary, to the Audit Committee for investigation. The Audit Committee's decisions are final and may include disciplinary actions or corrective measures if misconduct is confirmed.

All Head of Department are responsible for communicating this policy to their teams, ensuring all employees are aware of their rights and procedures under this policy.

7. Employee Personal Conduct

The company expects professional behavior at all times, including at events. Prohibited activities include drinking, gambling, drug use, fighting, and unprofessional conduct. Do not borrow money from colleagues, business associates, or customers. Treat everyone with respect. Harassment, discrimination, and threatening behavior are not tolerated.

8. Working with Office Colleagues

Employees should work together in harmony and cooperation. No department is more important or independent than others. Decisions and actions should be based on objectivity, not personal attitudes or differences.

9. Attendance and Punctuality

Employees must attend work regularly and be on time. Poor attendance without a valid reason can lead to disciplinary action. Being absent for more than two days without notifying the company can result in termination. This is considered a breach of contract under Section 15(2) of the Employment Act 1955, allowing the company to terminate the contract under Section 13(2).

10. Job Performance

All employees must perform their duties competently and diligently, taking responsibility for their actions. They must meet the company’s expectations, follow their superiors’ instructions, and act respectfully, loyally, and honestly to protect the company’s interests.

11. Activities out of Working Hours

As company representatives, employees should always act courteously and avoid actions that could tarnish the company's image, both during and outside working hours.

12. Dress Code

Employees must maintain a professional appearance and dress formally during office hours, whether inside or outside the office. This includes grooming themselves to uphold a neat and tidy corporate image.

13. Guidelines on Dress Code:

MALE

Acceptable Business Attire

• Formal & decent business shirt or suit, preferably with tie for executives and management employees.
• Tailored pants.
• Closed toe shoe with appropriate socks length.

Unacceptable Business Attire

• Dirty or scuffed.
• Jeans, shorts, three quarter pants, half pants.
• Slippers, flip-flops.

FEMALE

Acceptable Business Attire

• Formal & decent blouse & skirt/tailored pants or suit.
• Appropriate & decent skirts & dresses.
• Professional/Business/Decent working attire.
• Court shoes if possible, if not strapped sandals.

Unacceptable Business Attire

• T-shirts, inappropriate dresses/short skirts/mini skirts.
• Ultra revealing/clingy clothes, plunging necklines, halter-neck, spaghetti straps, see-through or gaping clothes.
• Jeans, shorts, three quarter pants, half pants, tights.
• Slippers, flip-flops.

14. Anti-Bribery & Corruption Policy

Pelangi Publishing Group Bhd. ("PPG") strictly prohibits bribery and corruption through its Anti-Bribery and Corruption Policy ("ABC Policy"). This applies to all PPG directors, employees, and associates worldwide. We uphold ethical business practices, comply with anti-bribery laws like Malaysia's MACC Act 2009, and prioritize integrity in all operations.

15. Definition of Bribery and Corruption

Bribery involves giving or receiving something valuable to influence an action that wouldn't otherwise occur.

Corruption is soliciting, giving, or accepting gratification, directly or indirectly, to gain an unfair advantage or benefit from someone in authority.

Gratification, as defined in the MACC Act 2009, includes various forms such as money, gifts, loans, employment opportunities, or promises, and is only illegal when obtained through corrupt means.

16. Governance and Reporting Structure

The Board of Directors oversees PPG's ABC Policy and management. They approve the policy, set risk tolerance for bribery and corruption, and ensure adequate resources for ABC matters.

The Audit Committee supervises ABC management, reviewing policy implementation, compliance, and risk assessments.

The Management Team executes the ABC Policy and initiatives, communicates it to employees and associates, and conducts timely risk assessments. They provide ABC training and notify associates of the policy.

The Compliance Unit, comprising a Chairman, Senior Manager from Publishing, and representatives from Finance, Human Resources, and Sales & Marketing, reviews ABC matters independently. They oversee the implementation of the ABC Policy, ensuring mitigation of bribery and corruption risks. It conducts scheduled internal audits to verify policy compliance and provides guidance on policy interpretation and application. The unit supports training, addresses reported concerns, and reports its findings annually to the management team and Audit Committee, unless urgent matters require immediate reporting.

17. Risk Assessment

PPG conducts annual bribery and corruption risk assessments through its Risk Management Executive Committee. The Compliance Unit reports annually to governance on assessment outcomes and actions taken.

18. Form of Bribery and Corruption

Gifts, Entertainment, Hospitality and Travel:

The Group permits gestures of hospitality and goodwill if they meet these criteria: they are not intended to influence business decisions, no return favor is expected, they comply with local laws, they are given in the organization's name, do not involve cash, are appropriate in type and value, given openly, not aimed at influencing influential persons, adhere to a RM200 per year limit with Group approval, and are not given to government officials without prior approval and Compliance Officer review.

Facilitation Payments and Kickbacks

The Group strictly prohibits facilitation payments and kickbacks. Facilitation payments, meant to expedite routine actions by low-level officials, are not allowed. Kickbacks, involving favors for business advantages, are also strictly prohibited. In cases where refusing such payments may jeopardize personal security or that of family members, employees should minimize the payment, obtain a receipt, document it, and promptly report the incident to the Compliance Unit.

Political Contributions

The Group does not donate, whether in cash, kind, or any other form, to support political parties or candidates, acknowledging it could be seen as seeking an improper business advantage.

19. Corporate Social Responsibilities (CSR), Sponsorships and Donations

PPG supports local communities through CSR, sponsorships, and donations, following strict guidelines (Section 5.4.5) and receiving prior approval as needed. We assist responsibly, ensuring requests are legitimate and do not improperly influence business outcomes. Employees must ensure these efforts uphold our Code of Conduct and Business Ethics, especially anti-bribery rules in the ABC Policy.

PPG verifies donations to foreign charities to prevent illegal payments or support for unlawful activities, complying with international laws on money laundering and terrorism financing.

All PPG sponsorships and donations must:

• Pass our due diligence
• Comply with laws
• Receive necessary approvals
• Support reputable organizations
• Be accurately recorde
• Never conceal improper payments

20. Money Laundering

PPG opposes money laundering, where criminal funds are disguised as legitimate transactions or legitimate funds support criminal activities. Employees must conduct due diligence on business counterparts to comply with anti-money laundering laws. The Finance Department implements controls to reduce bribery and corruption risks, reviewed by External and Internal Auditors periodically.

21. Responsibilities of PPG Personnel

PPG personnel, including its Board of Directors and personnel of controlled organizations, must adhere to the Group’s anti-bribery and corruption policies by:

1. Understanding and communicating policy requirements to subordinates
2. Accurately recording all transactions and payments in PPG’s books
3. Consulting the Compliance Unit for policy queries
4. Reporting suspicious transactions to superiors
5. Monitoring and reporting potential policy violations
6. Reporting violations promptly
7. Participating in mandatory anti-bribery and corruption training
8. Avoiding misuse of position or PPG’s name for personal gain.

22. Reporting of Policy Violation

Reports, whether anonymous or identified, are encouraged and handled promptly without fear of retaliation. Retaliation against those who report violations in good faith is strictly prohibited and may result in disciplinary action, including demotion, suspension, dismissal, or legal measures by PPG.

23. Collection of Personal Data

The Group collects your Personal Data when you provide it in connection with your employment or application for employment. We may gather necessary Personal Data manually or through our website, social networking sites, app, or other means to provide our products and services efficiently.

24. Disclosure to Third Party

For the purposes described, the Group may share or transfer your Personal Data to:

1. Other entities within the Group;
2. The Group’s Channel Partners as defined;
3. Any person bound by confidentiality obligations to the Group;
4. Any actual or potential assignee, transferee, participant, or sub-participant of the Group’s rights or business; and
5. Your immediate family members and/or emergency contact person as notified to the Group.

Additionally, the Group may share your Personal Data when required by law or necessary to comply with applicable laws, legal processes, or queries from relevant authorities.

25. Retention and Security of Personal Data

PPG will retain your personal data to protect our and our customers' interests, as required by law and PPG’s policies. We ensure its security and do not sell, rent, or trade it. Our safeguards prevent unauthorized access, alteration, or destruction. Refer to the Code of Conduct and Employee Handbook for details.

26. Acceptance of Policy

To access our application, products, or services, you must accept this Policy by clicking or checking the consent box on provided forms. Your acceptance means you consent to PPG and its Channel Partners processing your personal data for service delivery. This includes sensitive personal data if relevant.

27. Access and Correction of Personal Data

You can request access to or correct your Personal Data by contacting the Human Resource Department.

The Group may refuse your request under certain circumstances as allowed by the law, such as when providing access is costly or affects others' rights, or when it relates to regulatory functions. Even if access or corrections are granted, this PDPA remains valid. For requests regarding consent withdrawal, access, or correction, contact:

PELANGI PUBLISHING GROUP BHD.

Lot 8, Jalan P10/10, Kawasan Perusahaan Bangi,

Bandar Baru Bangi, 43650 Bangi, Selangor Darul Ehsan.

Tel: 603-8922 3993

Email: info@pelangibooks.com